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Welcome. This section gets you from “I just logged in” to “the phone is ringing, and my agent is answering it.”

Building your first agent

Create the agent, teach it, test it, and turn it on for phone or chat.

Publishing your changes

What you edit is a draft. Publish it when people should see it.

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What you’ll need

  • Access to your Verbu account at app.verbu.com
  • An idea of what the agent should help with. For example, answering questions, taking a message, or booking appointments
  • About 10 minutes
You don’t need to write code or draft a script. We handle the technical parts.

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How the dashboard is put together

The menu furthest to the left is your workspace: Inbox, Contacts, Reports, Knowledge, Agent, and Settings. Choose Agent, and you get the agent’s own menu next to it. It follows the order you work in: At the bottom of the same menu you’ll find Change history, Data connector, and Integrations.

Building your first agent

Create an agent, teach it your business, test it, and turn it on for phone or chat.

Publishing your changes

What you edit on the agent is a draft. Publish it when people should see it.