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Your agent can do more than answer questions. Turn on what you need. You can always add or remove something later.

Transfer to a person

Send calls on to a colleague, with or without a short intro.

Take a message

Let the agent take a message when nobody can take over.

Capture leads

Get contact details from people who are interested in what you sell.

Conversation summary

Get a short summary sent to email or SMS after every conversation.

Data connector

Let the agent look up and write to your own systems during the conversation.
Remember to click Publish when you’ve changed something. See Publish your changes.

Transfer to a person

Let the agent transfer calls to a colleague, and choose whether it happens with or without an intro.

Take a message

Let the agent take a message when nobody can take over, and find the messages in Inbox.

Capture leads

Let the agent ask interested people for contact details, so you can follow up.

Conversation summary

Get a short summary of every conversation sent to email or SMS, and control who gets what.

Data connector

Let the agent look something up or write something down in your own systems, while the user is still on the line.