What your agent can do - Verbu Hjælp

Your agent can do a lot more than just answer questions. Turn on the capabilities you need — you can always add or remove them later.

Forwarding

Transfer calls to colleagues — with or without a quick intro.

Let the agent take a message when no human is free.

Collect contact details from callers interested in your services.

Get a summary of every call sent to email, Slack, SMS, or CRM.

Let your agent transfer calls to a colleague — and pick whether they get an intro first.

Let the agent take a message when no human is free — and send it to you afterwards.

Let the agent ask interested callers for contact details so you can follow up.

Get a short summary of every call sent to email, Slack, SMS, or your CRM — with smart routing by topic.