Your agent is only as good as the way it sounds and the things it knows. This section covers both.Documentation Index
Fetch the complete documentation index at: https://help.verbu.com/llms.txt
Use this file to discover all available pages before exploring further.
Pronunciation
Fix tricky names, product words, and place names so the agent says them the way you do.
Agent knowledge and training
Add your website, FAQs, and documents so the agent can answer real customer questions.
When to come back here
- Callers say “what did it just call me?” — fix it under Pronunciation
- The agent doesn’t know something it should — add it under Agent knowledge and training
- The agent answers something it shouldn’t — narrow the knowledge sources or rewrite the matching FAQ entry