> ## Documentation Index
> Fetch the complete documentation index at: https://help.verbu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Phone

> Send incoming calls to Verbu from your existing phone system — or use Verbu as the phone system itself.

To pick up the phone, your agent needs a number to answer on. Choose based on what you already have in place.

<CardGroup cols={1}>
  <Card title="Unitel" icon="phone" href="/en/pbx/unitel">
    Step-by-step for sending calls from a Unitel PBX into Verbu. The most common setup for Nordic customers.
  </Card>

  <Card title="Most PBX solutions" icon="server" href="/en/pbx/most-pbx-solutions">
    The general pattern for any SIP-based PBX. Works with 3CX, Asterisk, Telavox, FreePBX, and most others.
  </Card>

  <Card title="Verbu as a soft phone" icon="cloud" href="/en/pbx/verbu-as-a-soft-phone">
    Don't have a PBX, or want to skip it? Verbu can be the phone number customers call directly.
  </Card>
</CardGroup>

## Which one is right for you?

* **You already have a PBX and a phone number** → keep the number, route the calls to Verbu. Start with [Unitel](/en/pbx/unitel) if that's your provider, or [Most PBX solutions](/en/pbx/most-pbx-solutions) otherwise.
* **You don't have a PBX, or your PBX is a hassle to change** → use [Verbu as a soft phone](/en/pbx/verbu-as-a-soft-phone) and Verbu gives you a number directly.
* **You want the agent to handle some calls and your team to handle others** → the PBX setup is what you want, with forwarding rules in your PBX deciding who gets each call.