> ## Documentation Index
> Fetch the complete documentation index at: https://help.verbu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chatbot

> Put a chatbot on your website that answers customers around the clock.

A chatbot on your website lets customers get help without picking up the phone. It's the same agent that takes calls — just in a chat box.

<CardGroup cols={2}>
  <Card title="Setting it up" icon="message-circle" href="/en/chatbot/setting-it-up">
    Turn the chatbot on, pick a colour and a logo, and grab the snippet you paste on your site.
  </Card>

  <Card title="Welcome screen with shortcuts" icon="layout-grid" href="/en/chatbot/welcome-screen">
    The first thing visitors see — with shortcuts to common questions and quick links.
  </Card>
</CardGroup>

## When does it make sense?

* You want to take pressure off the phone — many questions answer just as well in chat
* You want to be available evenings, nights, and weekends
* You want to help visitors who'd rather not pick up the phone