> ## Documentation Index
> Fetch the complete documentation index at: https://help.verbu.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What your agent can do

> Pick what your agent should help callers with — from taking messages to transferring calls.

Your agent can do a lot more than just answer questions. Turn on the capabilities you need — you can always add or remove them later.

<CardGroup cols={2}>
  <Card title="Forwarding" icon="phone-forwarded" href="/en/capabilities/forwarding">
    Transfer calls to colleagues — with or without a quick intro.
  </Card>

  <Card title="Take a message" icon="message-square" href="/en/capabilities/callback-message">
    Let the agent take a message when no human is free.
  </Card>

  <Card title="Capture leads" icon="user-plus" href="/en/capabilities/capture-leads">
    Collect contact details from callers interested in your services.
  </Card>

  <Card title="Send call summary" icon="mail" href="/en/capabilities/send-summary">
    Get a summary of every call sent to email, Slack, SMS, or CRM.
  </Card>
</CardGroup>